001pub Frequently Asked Questions

001pub requires a valid government-issued Philippine ID for KYC verification. Accepted IDs include a PhilSys National ID, passport, driver's license, SSS/GSIS ID, PRC ID, or Voter's ID. You may also be asked to submit a selfie holding your ID. Verification is typically completed within 24 hours on business days.

On the 001pub login page, click "Forgot Password" below the login form. Enter the email address linked to your account and submit. You will receive a password reset link within a few minutes. If the email does not appear in your inbox, check your spam or junk folder. For further help, contact 001pub live chat support available 24/7.

No. 001pub strictly allows one account per person, per household, and per device. Operating multiple accounts is a violation of our Terms and Conditions and may result in permanent suspension of all associated accounts and forfeiture of any balances. If you believe a duplicate account was created in error, please contact our support team immediately.

To close your account, log in and go to Account Settings, then select "Close Account." Alternatively, contact 001pub live chat support and request permanent account closure. Before closing, ensure any remaining balance is withdrawn. If you are closing due to problem gambling concerns, we encourage you to consider our self-exclusion option first — it can be reversed after a cooling-off period, unlike full closure.

Log in to your 001pub account and go to the Cashier or Deposit section. Select GCash as your payment method, enter the amount you wish to deposit, and confirm. You will be redirected to the GCash payment page or given a QR code to scan. Once payment is confirmed on GCash, your 001pub balance is credited instantly in most cases.

The minimum deposit at 001pub is ₱100 for most payment methods including GCash and Maya. For bank transfers via BPI, BDO, or Metrobank, the minimum may be ₱500 due to bank processing requirements. There is no maximum deposit cap, though large transactions may require additional identity verification in line with PAGCOR anti-money laundering guidelines.

GCash withdrawals at 001pub are typically processed within 15 to 60 minutes for verified accounts. During peak hours or on public holidays in the Philippines, processing may take up to 24 hours. To ensure the fastest withdrawal experience, make sure your 001pub account is fully KYC-verified and that your registered GCash number matches your 001pub account details.

001pub does not charge fees on deposits. For withdrawals, standard transactions to GCash and Maya are free. Bank transfer withdrawals (BPI, BDO, Metrobank) may carry a small processing fee depending on your bank's interbank transfer charges. Cryptocurrency withdrawals via USDT TRC20 are subject to standard blockchain network fees, which are outside 001pub's control.

The minimum withdrawal at 001pub is ₱200 for e-wallets such as GCash, Maya, and Coins.ph. For bank withdrawals to BPI, BDO, or Metrobank, the minimum is ₱500. Cryptocurrency withdrawals via USDT TRC20 have a minimum equivalent of approximately ₱500 in USDT at the time of the transaction. Withdrawal requests below the minimum will not be processed.

Yes, 001pub accepts deposits via 7-Eleven CLiQQ, which is a convenient option for players who prefer over-the-counter cash payments. Go to the Deposit section, select 7-Eleven CLiQQ, and follow the instructions to generate a reference number. Bring this reference number to any 7-Eleven branch in the Philippines and pay at the CLiQQ kiosk. Credits are applied within 30 to 60 minutes.

001pub offers a wide selection of slot games from top providers popular with Filipino players, including JILI slots, PG Soft, Pragmatic Play, and Habanero. Titles range from classic fruit machines to feature-rich video slots with free spins, multipliers, and progressive jackpots. New games are added regularly. You can browse the full catalogue in the Slot section of 001pub without even logging in.

All games on 001pub use certified Random Number Generator (RNG) technology, which ensures every spin, card draw, or dice roll is completely random and independent. Our game providers are audited by recognised third-party testing laboratories. As a PAGCOR-compliant platform, 001pub is required to meet strict fairness standards. The published RTP (Return to Player) percentage for each slot is displayed in the game information panel.

Yes, 001pub is fully optimised for mobile play. The platform works smoothly on Android and iOS devices through any modern web browser — no app download is required. Simply visit 001pub.net on your phone's browser, log in, and play. The mobile interface automatically adjusts to your screen size. For the best experience, use a stable internet connection, whether on WiFi or mobile data.

Yes. 001pub features a full live casino section with real dealers streaming baccarat, blackjack, roulette, and dice games in real time — popular choices among players in Manila, Cebu, and Davao. Sabong (cockfighting) betting is also available for players who enjoy this traditional Filipino sport. Check the 001pub Casino page for the latest live game rooms and sabong schedules.

Yes, 001pub has a dedicated sportsbook covering PBA (Philippine Basketball Association) games, NBA, UFC, boxing, and international football. You can place pre-match bets as well as live in-play bets while the game is ongoing. Bet types include match winner, point spread, totals, and same-game parlays. Odds are updated in real time and displayed in Philippine Peso.

001pub offers a welcome bonus for new players upon their first deposit. The bonus details, including the percentage match and maximum bonus amount in PHP, are shown on the promotions page at the time of registration. Welcome bonuses at 001pub are subject to wagering requirements before withdrawal. Always read the full bonus terms before claiming to understand the playthrough conditions.

A wagering requirement (also called playthrough or rollover) means you must bet the bonus amount a set number of times before you can withdraw winnings derived from it. For example, a 20x wagering requirement on a ₱1,000 bonus means you need to place a total of ₱20,000 in bets before the bonus balance converts to withdrawable cash. 001pub displays the wagering requirement clearly on every bonus offer.

Yes, 001pub has a tiered loyalty programme that rewards regular players. As you wager more on qualifying games, you accumulate points that move you through loyalty tiers. Higher tiers unlock benefits such as faster withdrawals, dedicated account managers, higher withdrawal limits, exclusive reload bonuses, and invitations to special events. Check your account dashboard for your current tier and point balance.

Yes, all bonuses at 001pub have an expiry period. Typically, welcome bonuses and free spins must be used within 7 to 30 days of being credited, and wagering requirements must be completed within the same window. If you do not meet the wagering requirement before the bonus expires, the bonus and any associated winnings will be forfeited. Check the specific terms on each offer in your bonus inbox.

Yes, 001pub runs regular reload bonuses, cashback offers, and game-specific promotions for existing players. Weekly reload bonuses are commonly available on weekends, while special promotions tied to Philippine events — like major PBA games, boxing matches, and national holidays — appear throughout the year. Log in to your 001pub account and visit the Promotions tab to see all currently active offers.

001pub operates in compliance with PAGCOR (Philippine Amusement and Gaming Corporation) regulatory guidelines, which govern online gambling platforms serving the Philippine market. PAGCOR is the government body that regulates and licenses gaming operators in the Philippines. Playing on a PAGCOR-compliant platform like 001pub means your funds are managed according to established regulatory standards.

The minimum age to play at 001pub is 21 years old, in accordance with Philippine law governing casino-style gambling. Age verification is required during the KYC process before any withdrawal is permitted. 001pub takes its 21+ policy seriously and will suspend any account found to belong to an underage player. We encourage parents and guardians to use parental control tools to prevent minors from accessing online gambling sites.

Log in to your 001pub account and go to Account Settings, then the Responsible Gaming tab. Select Self-Exclusion and choose your preferred period: 30 days, 90 days, 6 months, 1 year, or permanent. Your account will be suspended immediately and all marketing communications will stop. Permanent self-exclusion cannot be reversed. For help activating this feature, our 24/7 live chat support team is always available.

Yes. 001pub lets you set daily, weekly, or monthly deposit limits directly from your Account Settings under the Responsible Gaming tab. Once your limit is reached, no further deposits are accepted until the period resets. Reducing your limit takes effect immediately. Increasing your limit has a mandatory 7-day waiting period — this cooling-off is intentional to protect you from impulsive decisions.

If you feel gambling is negatively affecting your life, 001pub's 24/7 live chat support team can help you activate self-exclusion or account restrictions right away. For professional support, you can reach out to the National Center for Mental Health (NCMH) in Mandaluyong, which has a 24/7 crisis hotline, or contact PAGCOR's responsible gaming helpline. You are not alone — asking for help is the right move.