Privacy Policy
001pub Platform

1 Introduction

001pub is an online casino and sports betting platform operated specifically for Filipino players. We are committed to protecting your privacy and handling your personal data with transparency, integrity, and full compliance with Philippine law — most importantly, Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations.

This Privacy Policy applies to all personal data we collect through:

• The 001pub website at 001pub.net and any associated subdomains.
• The 001pub mobile application (if applicable).
• Customer support interactions via live chat, email, Messenger, or Viber.
• Any promotions, surveys, or events conducted by or on behalf of 001pub.

We encourage you to read this policy carefully and in full. If you have questions about anything in this document, our support team is available 24/7 via live chat on the platform.

2 Personal Data We Collect

001pub collects only the personal data that is necessary to provide our services safely, securely, and in compliance with applicable Philippine regulations. The categories of personal data we collect are described below.

2.1 Registration Data

When you create a 001pub account, we collect the following information:

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify you are 21 years of age or older)
• Residential address in the Philippines
• Valid Philippine mobile number
• Email address
• Username and encrypted password

2.2 KYC & Identity Verification Data

To comply with anti-money laundering (AML) obligations and PAGCOR requirements, 001pub conducts Know Your Customer (KYC) verification. This may include:

• Copy of a government-issued photo ID (Philippine passport, driver's licence, national ID, or SSS/GSIS card)
• Proof of residential address (utility bill, bank statement, or barangay certificate issued within the past three months)
• Selfie photograph for liveness verification
• Proof of payment method ownership (e.g., screenshot of GCash account showing your name)

2.3 Financial & Transaction Data

When you deposit, wager, or withdraw funds, we collect transaction-related data including deposit amounts, withdrawal requests, payment method details (account numbers, wallet identifiers), transaction timestamps, and a record of your betting and gaming history on the platform.

2.4 Technical & Usage Data

When you access the 001pub platform, our systems automatically collect certain technical information, including:

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Pages visited, features used, and session duration
• Referring URL and exit page
• Cookie identifiers (see Section 6)

This data is used primarily for fraud detection, security monitoring, and platform performance optimisation.

2.5 Communications Data

When you contact 001pub's customer support via live chat, email, Messenger, or Viber, we retain a record of those communications for quality assurance, dispute resolution, and regulatory purposes. We may also collect data from voluntary surveys or feedback forms you complete.

2.6 Summary Table

3 How We Use Your Personal Data

001pub uses the personal data we collect for the following purposes. We only process your data where we have a valid legal basis for doing so (see Section 4).

3.1 Account Management

We use your registration data to create and maintain your 001pub account, authenticate your login sessions, enable account recovery, and communicate important account-related notices to you.

3.2 Age Verification & KYC

Philippine law and PAGCOR regulations require us to verify that all players are at least 21 years of age. We use the identity documents you provide during KYC to confirm your age, identity, and residential address before permitting withdrawals from your account.

3.3 Payment Processing

Your financial data is used to process deposits and withdrawals via your chosen payment method — including GCash, Maya, BPI, BDO, 7-Eleven CLiQQ, USDT TRC20, and Coins.ph — and to maintain accurate records of all transactions on your account.

3.4 Fraud Prevention & Security

Technical and transaction data is analysed to detect suspicious activity, prevent fraud, identify and block multiple account creation, and protect the integrity of the platform and its players. This includes automated monitoring systems and manual review by our security team.

3.5 Regulatory Compliance

001pub is required by Philippine law to maintain records of player identity, transactions, and communications for AML monitoring and reporting purposes. Your data may be shared with PAGCOR or other relevant Philippine authorities where required by law.

3.6 Customer Support

Communications data is used to respond to your support inquiries, resolve disputes, and improve the quality of our customer service. Support interactions may be reviewed by our quality assurance team.

3.7 Platform Improvement

Aggregated and anonymised usage data helps us understand how players interact with the 001pub platform so we can improve game selection, interface design, and overall user experience.

3.8 Responsible Gaming

We use your account activity data to support our responsible gaming obligations — including identifying patterns of potentially problematic gambling behaviour and, where appropriate, proactively reaching out to offer support or apply responsible gaming tools to your account.

4 Legal Basis for Processing

Under the Data Privacy Act of 2012, 001pub processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — i.e., to provide you with access to the 001pub platform and all its services as described in our Terms & Conditions.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including AML obligations, PAGCOR regulatory requirements, and the Data Privacy Act itself.
• Legitimate Interests: Processing is necessary for our legitimate interests in operating a secure, fair, and commercially viable platform — including fraud prevention, security monitoring, and platform analytics — provided these interests do not override your rights as a data subject.
• Consent: For certain types of processing, such as sending you promotional emails or SMS about bonuses and offers, we rely on your explicit consent. You may withdraw this consent at any time by updating your communication preferences in your account settings or by contacting support.

5 Data Sharing & Third Parties

001pub does not sell your personal data to any third party. We share your data only where necessary to provide our services, comply with legal requirements, or protect the security of the platform.

5.1 Payment Processors

To process your GCash, Maya, BPI/BDO, 7-Eleven CLiQQ, USDT TRC20, or Coins.ph transactions, we share the minimum necessary transaction data with our licensed payment processing partners. These partners are contractually bound to process your data only for the purpose of completing your transaction and are prohibited from using your data for any other purpose.

5.2 Game Providers

001pub partners with licensed third-party game providers to offer our library of over 3,500 games. A session token and anonymised player identifier may be shared with game providers to enable gameplay. Full personal data is not transmitted to game providers.

5.3 KYC & Identity Verification Providers

We work with licensed identity verification service providers to conduct KYC checks. Your identity documents and verification data are processed by these providers under strict data processing agreements that comply with the Data Privacy Act.

5.4 Regulatory Authorities

001pub may be required to disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government agencies where required by applicable law, court order, or regulatory demand. We will notify you of such disclosures where we are legally permitted to do so.

5.5 IT & Security Service Providers

We engage trusted third-party providers to assist with cloud hosting, data storage, cybersecurity monitoring, and platform infrastructure. These providers act as data processors on our behalf and are bound by contractual obligations to protect your data and process it only on our instructions.

6 Cookies & Tracking Technologies

001pub uses cookies and similar tracking technologies on its platform to provide a functional, personalised, and secure user experience.

6.1 What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They allow the website to remember your preferences, maintain your login session, and collect usage analytics data.

6.2 Types of Cookies We Use

6.3 Managing Cookies

You can control non-essential cookies through your browser settings or the cookie preference centre on the 001pub platform. Please note that disabling essential or security cookies may affect the functionality of the platform and your ability to log in or place bets.

7 Data Security

001pub takes the security of your personal data seriously and implements a comprehensive set of technical and organisational measures to protect it from unauthorised access, loss, alteration, or disclosure.

7.1 Technical Security Measures

• 256-bit SSL/TLS encryption on all data transmitted between your device and the 001pub platform.
• Encryption at rest for sensitive personal data stored on our servers, including KYC documents and financial records.
• Multi-factor authentication (MFA) available for all player accounts to add an additional layer of login security.
• Automated fraud detection systems that monitor account activity in real time for signs of unauthorised access.
• Regular penetration testing and security audits conducted by independent cybersecurity specialists.
• Firewall and intrusion detection systems protecting our server infrastructure.

7.2 Organisational Security Measures

• Access to personal data is restricted to 001pub employees and contractors who need it to perform their job functions, on a strictly need-to-know basis.
• All staff with access to personal data undergo data privacy and security training.
• Third-party service providers with access to your data are vetted and bound by data processing agreements.

7.3 Your Responsibilities

While 001pub takes all reasonable steps to protect your personal data, you also play a role in keeping your account secure. You are responsible for keeping your login credentials confidential, using a strong and unique password, and logging out of your account on shared devices. If you suspect your account has been compromised, contact 001pub support immediately.

8 Data Retention

001pub retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law.

When the applicable retention period expires, personal data is securely deleted or anonymised in accordance with 001pub's data disposal procedures. Anonymised data (which can no longer be linked to you as an individual) may be retained for longer periods for statistical analysis and platform improvement purposes.

9 Your Data Subject Rights

Under Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights with respect to your personal data held by 001pub:

9.1 Right to Be Informed

You have the right to be informed about how your personal data is collected, used, stored, and shared. This Privacy Policy is our primary means of fulfilling this obligation.

9.2 Right to Access

You have the right to request a copy of the personal data that 001pub holds about you, along with information about how it is processed. You can make a data access request by contacting our support team.

9.3 Right to Rectification

If any personal data we hold about you is inaccurate, incomplete, or outdated, you have the right to request that we correct it. For minor corrections such as contact details, you may be able to update this directly in your account settings.

9.4 Right to Erasure

You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw your consent and there is no other legal basis for processing. Please note that this right is subject to 001pub's legal obligations — we may be required to retain certain data for AML and regulatory purposes even after account closure.

9.5 Right to Object

You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis, or where we process your data for direct marketing purposes. If you object to marketing communications, you can unsubscribe at any time.

9.6 Right to Data Portability

Where technically feasible, you have the right to request that your personal data be provided to you in a structured, commonly used, and machine-readable format.

9.7 Right to Lodge a Complaint

If you believe that 001pub has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

10 Children & Minors

The 001pub platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming law. We do not knowingly collect, process, or store personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. Any funds deposited by a minor will be returned to the originating payment method following verification.

11 International Data Transfers

001pub is a platform built for Filipino players and the majority of our data processing takes place within the Philippines or through data processors operating under Philippine-equivalent data protection standards.

In some cases, certain service providers — such as cloud infrastructure providers or game developers based outside the Philippines — may process your data in other jurisdictions. Where this occurs, 001pub ensures that appropriate safeguards are in place, including contractual protections equivalent to those required under the Data Privacy Act of 2012, to protect your personal data regardless of where it is processed.

001pub does not transfer your personal data to any jurisdiction that does not provide an adequate level of data protection without implementing appropriate safeguards.

12 Updates to This Privacy Policy

001pub reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or regulatory guidance. When we make material changes to this policy, we will notify registered players by posting a prominent notice on the 001pub platform and, where appropriate, by sending a notification to your registered email address.

The effective date at the top of this policy reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Your continued use of the 001pub platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.

If you do not agree with any changes to this Privacy Policy, you should cease using the platform and may request account closure by contacting customer support.

13 Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 001pub handles your personal data, please get in touch with us through any of the following channels:

• Live Chat: Available 24/7 directly on the 001pub platform — the fastest way to reach our support team.
• Email: [email protected] (plain text — not a clickable link)
• Messenger & Viber: Support also available through our official Messenger and Viber channels.

We aim to acknowledge all privacy-related inquiries within five (5) business days and resolve them within thirty (30) calendar days. Complex requests involving data access, erasure, or rectification may take longer, and we will keep you informed of progress throughout the process.

13.1 Data Privacy Officer

001pub has designated a Data Privacy Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. The DPO can be reached through the contact channels listed above. Please mark your correspondence clearly as "Attention: Data Privacy Officer" so it is routed appropriately.

13.2 National Privacy Commission

If you are not satisfied with 001pub's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines.